Your Guide to Malaysia airlines refund policy

Under Malaysia airlines refund policy passengers can request refunds for unused tickets depending on the tariff class. Full refunds are typically available for completely flexible tickets however promotional or economy fares might not be refundable or might have cancellation costs. You can seek a refund via the airline's customer service line, mobile app or website. Refund processing varies in duration usually requiring multiple weeks. Before requesting a refund passengers are advised to check the particular terms and conditions of their ticket for information on eligibility and any relevant costs.